Frequently Asked Questions

All purchases go through our secure escrow system. Funds are held until you verify the account details are correct. We also use AI verification to ensure account authenticity before listing. Always check seller ratings and reviews before purchasing.

Focus on team strength (3000+ recommended), legendary players (Messi, Ronaldo, etc.), account level (50+), GP/coin balance, and platform compatibility. Check screenshots carefully and verify the account has no restrictions or bans.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and various digital payment methods through our secure Stripe integration. All transactions are encrypted and PCI compliant.

Most accounts are delivered instantly after payment confirmation. In rare cases where manual verification is needed, delivery may take up to 24 hours. You'll receive login credentials via secure message once verified.

We offer a 48-hour verification period. If the account doesn't match the listing (wrong players, team strength, or platform), you can open a dispute and receive a full refund through our buyer protection program.

Yes, you should immediately change the password, email, and any linked social media accounts for security. Make sure to unbind the previous owner's information and bind your own accounts.

Create a seller account, upload high-quality screenshots of your team, players, and account stats. Set a competitive price based on team strength and legendary players. Our AI will verify the account details, and once approved, it will be visible to buyers.

We charge a 10% commission on successful sales, which covers payment processing, fraud protection, escrow services, and platform maintenance. There are no listing fees or monthly charges.

Pricing depends on team strength ($1-3 per 100 TS), legendary players ($10-50 each), GP/coins ($0.50-1 per 100k), and account level. Use our pricing calculator or check similar listings for market rates.

Yes, we use an escrow system that protects both buyers and sellers. You receive payment only after the buyer confirms the account details are correct. Never share credentials until payment is secured.

No, all sales are final. Once you sell an account and the buyer takes possession, you cannot recover it. Please be certain before listing your account for sale.

You need account login credentials, team screenshots, full player roster, team strength, account level, GP/coin balance, legendary players, and any special features. More details increase buyer confidence.

We use advanced AI analysis of screenshots to verify player rosters, team strength, and account authenticity. We cross-reference with eFootball databases and manually review suspicious listings.

Our support team reviews all evidence from both parties including screenshots, messages, and account details. We make fair decisions based on facts. Funds remain in escrow during dispute resolution.

We use multiple layers of protection: seller verification, AI account analysis, escrow payments, buyer protection period, dispute resolution, and continuous monitoring for suspicious activity.

Yes, we use bank-level encryption for all data. Personal information is never shared with other users. Payment details are handled by Stripe (PCI Level 1 certified). We comply with GDPR and privacy laws.

Yes, we support buyers and sellers from most countries worldwide. Payments are processed in USD, but your bank will handle currency conversion. Check our supported countries list for restrictions.

We support eFootball accounts for iOS, Android, and cross-platform accounts. Make sure to specify your platform when buying/selling. Some accounts may be region-locked.

eFootball account platform transfers depend on Konami's policies. Some accounts can be transferred between iOS and Android, but this varies. Check with the seller about transfer options.

All account details are stored securely in your purchase history. You can access them anytime from your dashboard. If you need help, contact support with your order number.

Our AI analyzes uploaded screenshots to identify players, verify team strength, detect legendary players, and check account authenticity. This prevents fake listings and ensures accurate descriptions.

Yes, you can make offers on accounts listed with "Make Offer" enabled. Sellers can accept, counter, or decline your offer. All negotiations happen through our secure messaging system.

Currently we're a web-based platform optimized for mobile browsers. We're developing native mobile apps for iOS and Android. You can add our site to your home screen for app-like experience.

All orders are tracked in your dashboard. You'll receive email notifications for order status changes, messages from sellers/buyers, and delivery confirmations. Push notifications are available for urgent updates.