Help & Support

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

How do I buy an Efootball account?

Browse our marketplace, select an account you like, and click "Buy Now". You'll be guided through our secure payment process. Once payment is confirmed, you'll receive the account details via our secure messaging system.

Is it safe to buy accounts here?

Yes! We use an escrow system that holds payments until you confirm the account is as described. All accounts are AI-verified for authenticity, and we offer buyer protection for all transactions.

How do I sell my Efootball account?

Create a seller account, upload screenshots of your account, set your price, and list it on our marketplace. Our AI will verify your account details automatically. Once sold, funds are released to your account after buyer confirmation.

What payment methods do you accept?

We accept all major credit cards, PayPal, and various digital payment methods. All payments are processed securely through our payment partners.

What if the account I bought doesn't work?

We offer a 24-hour guarantee on all purchases. If the account doesn't match the description or doesn't work, contact our support team immediately for a full refund.

How long does account delivery take?

Most accounts are delivered instantly after payment confirmation. In some cases, it may take up to 2 hours if manual verification is required.

Can I change the account details after purchase?

Yes, once you receive the account, you can change the email, password, and other details. We recommend doing this immediately after purchase for security.

What are the fees for selling?

We charge a 5% commission on successful sales. There are no upfront listing fees - you only pay when your account sells.