Privacy Policy

1. Introduction

EFMarket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for Efootball gaming accounts.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us:

• Name and email address
• Account credentials and profile information
• Payment information (processed securely by third parties)
• Communication preferences
• Support tickets and correspondence

Gaming Account Information

• Screenshots and account details for listings
• Player rosters and team information
• Account statistics and game progress
• Transaction history and account valuations

Automatically Collected Information

• IP address and device information
• Browser type and version
• Usage patterns and navigation data
• Cookies and similar tracking technologies
• Location data (with your consent)

3. How We Use Your Information

We use the collected information for:

Service Operations

• Creating and managing your account
• Processing transactions and payments
• Facilitating account listings and sales
• Providing customer support
• Verifying account authenticity using AI analysis

Communication

• Sending transaction confirmations and updates
• Providing important service announcements
• Responding to your inquiries and support requests
• Sending marketing communications (with consent)

Platform Improvement

• Analyzing usage patterns to improve our services
• Developing new features and functionality
• Ensuring platform security and preventing fraud
• Conducting research and analytics

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these circumstances:

With Your Consent

• When you explicitly agree to share information
• For marketing purposes (opt-in only)

Service Providers

• Payment processors for transaction handling
• Cloud storage and hosting providers
• Analytics and monitoring services
• Customer support platforms

Legal Requirements

• To comply with applicable laws and regulations
• To respond to legal requests and court orders
• To protect our rights and prevent fraud
• In connection with business transfers or mergers

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure payment processing through certified providers
• Employee training on data protection practices
• Incident response procedures for data breaches

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Enable social media features and advertising

You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality of our Service.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information

Control and Consent

• Withdraw consent for data processing
• Opt-out of marketing communications
• Restrict or object to certain data processing

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services and support your account
• Comply with legal obligations and resolve disputes
• Prevent fraud and ensure platform security
• Improve our services and conduct analytics

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@efmarket.com
• Support: support@efmarket.com
• Data Protection Officer: dpo@efmarket.com
• Address: [Company Address]