How to Transfer Your eFootball Account to a New Phone
Step-by-Step Guide 2026
To transfer your eFootball account, link your data on the old phone ([Extras] > [Support] > [Link Data]), install eFootball on the new phone, and choose [Data Transfer] on the Title Screen. Your players, GP and progress move across. If you switch between iOS and Android you must use a KONAMI ID, and your eFootball Coins stay on the old OS.
Before You Start — What You Need
Your data linked to a KONAMI ID (needed to change OS), or to Game Center (iOS) or Google Play (Android) for a same-OS move. Keep the confirmation email from your KONAMI ID registration
Access to your current device (to verify the link)
eFootball installed on your new device (latest version from App Store or Google Play)
A stable internet connection on both devices
Transfer: Android to Android
Link your data on your old Android device
Go to [Extras] > [Support] > [Link Data] and choose [Link data using Google Play] or [Link data using KONAMI ID].
Install eFootball on your new Android
Download eFootball from the Google Play Store. Make sure you download the official app by Konami.
Choose "Data Transfer" on the Title Screen
On the new device, go to [Title Screen] > [Data Transfer] instead of starting a new game, then pick [Transfer from a Google Play-linked account] or [Transfer from a KONAMI ID-linked account].
Log in to the same account
Log in to the Google Play account or My KONAMI you linked on the old device. Konami says the transfer is complete once you log in.
Verify your account
Check that all players, coins, GP and progress are intact. From now on, play on the new device.
Transfer: iOS to iOS
The process is the same as on Android, with Game Center in place of Google Play. On your old iPhone go to [Extras] > [Support] > [Link Data] and choose [Link data using Game Center] or [Link data using a KONAMI ID]. On your new iPhone go to [Title Screen] > [Data Transfer], pick the matching option and log in to Game Center or My KONAMI.
Cross-Platform: iOS to Android (or Vice Versa)
Moving between iOS and Android is supported, but only with a KONAMI ID (Game Center and Google Play links only work within the same OS). The process is the same as above — link to a KONAMI ID on the old device, then use [Transfer from a KONAMI ID-linked account] on the new one. Transfers between mobile and console are not possible at all. There is one more important caveat:
eFootball Coins, both paid and free, do not transfer between iOS and Android. They are not lost: Konami says you can still use them if you return to the original OS. If you have a large coin balance, consider spending it before you switch. GP, players and all other progress transfer normally.
Troubleshooting Common Transfer Problems
Data not appearing on new device
Verify you're using the correct KONAMI ID (or Game Center/Google Play account). Check that the game is updated to the latest version. Try force-closing and reopening the app. If you have more than one account, make sure you're logged into the one your eFootball data is linked to.
Error message when linking data
Ensure you have a stable internet connection. Check if eFootball servers are under maintenance (check official eFootball social media). Try again after clearing the app cache.
Account shows as new/empty
You may have accidentally started a new game instead of choosing "Data Transfer". Go back to the Title Screen, tap the icon in the bottom right corner and select "Data Transfer" to start the transfer.
Old device says the data has moved
That is expected: your game data now belongs to the device you transferred to. To play on a different device, transfer the data again to that device. Konami sets a monthly limit on data transfer attempts.
Transferring a Purchased Account Safely
If you bought an account from a marketplace, the transfer process includes extra security steps. Bear in mind that buying or selling accounts breaks Konami's Terms of Use, so Konami can suspend or terminate a traded account.
Log in with the seller's credentials
Use the KONAMI ID and password the seller sent in the transaction chat, via [Title Screen] > [Data Transfer] > [Transfer from a KONAMI ID-linked account].
Immediately change the password
In My KONAMI, change the KONAMI ID password to something only you know, and set up two-stage authentication.
Update the email address
Change the linked email to your own so you control all recovery options.
Remove linked social accounts
Unlink any Google, Apple, or Facebook accounts the previous owner connected.
Verify account contents
Check all players, coins and team data match the listing before confirming delivery on the marketplace. If they do not, open a dispute instead of confirming.
Frequently Asked Questions
Can I transfer my eFootball account from iPhone to Android?
Yes. Moving between iOS and Android requires a KONAMI ID: on your iPhone go to [Extras] > [Support] > [Link Data] > [Link data using a KONAMI ID], then on your Android device go to [Title Screen] > [Data Transfer] > [Transfer from a KONAMI ID-linked account] and log in. Your players, GP and progress move across, but eFootball Coins (paid and free) do not transfer to the other OS. They are not lost: you can still use them if you go back to the original OS.
Will I lose my players if I transfer my eFootball account?
No. Players, GP and progress transfer as long as you link your data (to a KONAMI ID, or to Game Center or Google Play for a same-OS move) before you switch. The one exception is eFootball Coins when you change OS: paid and free coins stay on the original OS. Mobile data cannot be transferred to console at all.
How long does an eFootball account transfer take?
Konami says the data transfer is complete once you log in to My KONAMI (or Game Center or Google Play) on the new device. After that the game may need to download its data, which depends on your connection. Note that Konami sets a monthly limit on data transfer attempts, so do not repeat transfers unnecessarily.
What if my eFootball data doesn't appear on my new phone?
First, check you are logged in to the KONAMI ID (or Game Center or Google Play account) that the data was linked to. Make sure the game is updated to the latest version and restart the app. Then run the transfer again from [Title Screen] > [Data Transfer]. If the problem continues, contact Konami support through the official eFootball support page.